Help Center

Popular articles

How do I make a payment?
Why did insurance deny my claim?
How much did insurance cover on my bill?
How do I pay bills that have moved to “in collections”?
Why is a recent visit not mentioned on my bill?
I can’t afford to pay my bill right now, what should I do?
Am I eligible for financial assistance?
How do I see my outstanding bills?
When is my payment due?

Browse help topics

Make payments
How do I make a payment?
How do I pay for just some of my bills?
How do I set up a payment schedule?
What payment methods can I use?
What if I don't want to put my credit card info into a website?
Why am I still receiving text and emails if I have already made a recent payment by check?
Why do I get text and emails before I get a paper statement?
Why does Cedar still show I have a balance when I’ve already paid?
Why am I being threatened with collections so soon after getting my bill?
What do I do if I don’t agree with my bill?
How do I pay bills that have moved to “in collections”?
How do I dispute a payment?
When will my credit score be affected if I can't pay?
I can’t afford to pay my bill right now, what should I do?
How do I apply for financial assistance?
Am I eligible for financial assistance?
Update account
How do I update my billing notifications?
Why do I need to log in?
How do I change my contact information?
Review balance
What if I received a bill for someone else?
What do I do if I don’t agree with my bill?
What does it mean if my bill is marked as "In Collections"?
Why is a recent visit not mentioned on my bill?
How do I see my outstanding bills?
When is my payment due?
Why am I being charged by a provider I didn't see?
Review insurance coverage
What is coinsurance?
What if my (or a family member’s) insurance has changed (or will be changing)?
Why did insurance deny my claim?
What is a premium?
How much did insurance cover on my bill?
What is an insurance adjustment?
What do I do if my insurance wasn’t billed?
What is a copay?
How do I add or change my insurance?
How much have I paid toward my deductible?
What is an out-of-pocket maximum?
What is a deductible?
Other
Why am I not getting paper statements?
Why do I keep getting texts and emails so often?
Am I paying Cedar, or am I paying my healthcare provider?
Does Cedar charge a fee to patients?
Why is Cedar appearing on my billing statement?
Who is Cedar?

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