Help Center

When will my credit score be affected if I can't pay?

Credit reporting bureaus will not be involved for at least 30 days past the invoice due date.

Note:

  • We offer flexible interest-free payment plan options which you can set up by navigating to your billing portal and clicking "create payment plan".
  • Financial assistance is also available, which you can find by navigating to your billing portal and clicking "Unable to pay your bills? See options".

Need more help?

If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Fri 8AM to 4PM EST.